At Puja Shraddha , your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Contact details 
• Address for service location

b. Payment Information:

• Payment card details (processed securely through third-party payment gateways)
• Transaction details

c. Service Preferences:

• Details of puja services requested
• Specific ritual or ceremony requirements

d. Usage Data:

• Information collected automatically when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process bookings and provide requested services.
• To communicate with you regarding service confirmations, updates, and feedback.
• To process payments securely.
• To improve our services and user experience.
• To comply with legal obligations.

3. Information Sharing and Disclosure

We respect your privacy and will not share your personal information with third parties except in the following cases:

• Service Providers: To fulfill your service requests (e.g., pandits or ritual materials).
• Payment Processors: To securely process payments.
• Legal Obligations: If required by law or in response to valid legal processes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the following rights regarding your personal information:

• Access, update, or delete your personal data.
• Withdraw consent for data processing where applicable.
• Lodge a complaint with a data protection authority if you believe your rights are being violated.

To exercise these rights, please contact us at info@pujashraddha.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. Any changes will be communicated through our website or directly to you.

8. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Phone: 9993020060
Email: info@pujashraddha.com
Address: 3rd Floor, Ashirwad Electronics Shop, Nanda Nagar Main Road, Indore (452010)